An Update from HFB Digital Solutions

In 2017, Google introduced a Questions and Answers section for Google My Business, which allows customers to ask businesses questions on Google My Business. They appear on their profiles and in search engine results pages (SERPs). It was an excellent chance to improve user engagement and experience back then, and it is still so today. You have this opportunity once again in 2022.

The Question and Answers section are now also showing up on the Google Maps Interface.

See below for what it looks like.

The Q&A is not a new feature in Google Search Results, but it’s new on the Google Maps User Interface.

Not everyone can see it. Can you?

If you are interested in checking in on how your business appears in search results, contact us.

Our marketing team will be in touch, and give you a free report of all the different Google search terms people type in, that show your business. Contact on 0407 600 838.